UEFA has reiterated the difficulties in the planning involved in organising ticket sales and travel for fans.
It said it was “impossible to predict” the teams in the final because venues are chosen two years in advance.
The six-point plan
Allocation – 80% of tickets to be made available to the two competing finalists, with the remaining 20% for sponsors, the football family, key stakeholders and a small general sale.
Affordability – A stretch pricing policy allowing choice for fans.
Accessibility – The highest standards for accessibility for people with disabilities.
Infrastructure – The location to be a city with excellent transport links, including the capacity to deal with additional charter flights, good rail links to nearby cities and airports and bed-space capacity to deal with the number of visitors.
Equality – The host to abide by a human-rights and equality policy that ensures no discrimination or denial of right of entry.
Problems faced by fans
The remaining tickets for the Wanda Metropolitano Stadium went to the local organising committee, UEFA, national associations, commercial partners, broadcasters and corporate hospitality packages.
Fans were put off by the lack of direct flights as well as price hikes in hotels and the cost of the tickets.
Speaking in June, UEFA said “recent experience” with finals in “comparable venues” meant “the number of finalists’ supporters requesting tickets for a UEFA Europa League final can vary greatly from club to club”.
The Champions League final in 2020 will be held at the Olympic Stadium in Istanbul – famous for Liverpool’s comeback victory in 2005 – while Stadion Energa Gdansk in Poland will host this season’s Europa League final.
The decision for the 2021 finals will be made on 24 September with the Allianz Arena in Munich and Krestovsky Stadium in St Petersburg bidding for the Champions League final and Boris Paichadze Dinamo Arena in Tbilisi and Seville’s Estadio Ramon Sanchez Pizjuan in the running for the Europa League.